The hotel is well equipped for hosting business and social gatherings of every description and it enjoys a prime location at the heart of the business and diplomatic area of Amman. The 440 newly-renovated rooms and suites are equipped with an array of modern amenities and the latest technology. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service, a hotel safe, a currency exchange facility, a cloakroom and lift access. There is a newspaper stand, a hairdressing salon and a TV lounge. Refreshment is available at the bar, pub and restaurant and guests have conference facilities and Internet access at their disposal. They can also take advantage of the room and laundry services and there is parking available for those arriving by car. There is also a beauty salon, a florist and a gift shop at guests' disposal. The large lobby is light and airy, giving the area a fresh feeling. The corner reception area is fitted with dark wood.

The hotel is located in a fascinating city of contrasts, showcasing a unique blend of old and new atop one of Amman's 7 hills. The hotel is in the heart of the diplomatic area of Amman, within walking distance of the old city centre and a short taxi ride from popular sites such as the Citadel. It is an hour's drive to Jerash, 3 hours to Petra and 4 hours by car to Aqaba. Queen Alia International Airport is a 30-minute drive away.

This hotel has several restaurants, offering various cuisines - from Mexican to Arabic. All the outlets are decorated in keeping with the style of cuisine.