The charming hotel comprises a total of 81 double rooms spread over 3 floors. Guests are welcomed into the lobby area with a 24-hour reception service. Further facilities include several shops, a safe and a currency exchange counter. Bars, a pub and cafés invite guests to while away the hours. Further seating and opportunities for relaxation are to be found on the terrace or in the garden. Dining options include two air-conditioned restaurants. Business guests may make use of the conference room and the public Internet terminal. Laundry and room services as well as a car park round up the offerings.

This hotel is surrounded by mountains and quietly situated in a very old town. The backdrop features a wonderful mountainous landscape affording views of the ancient hillside city of Kandy and the famous Temple of the Tooth. It is 25 km to the city centre of Kandy. Countless shopping and entertainment venues are situated approximately 5 km away. A lake is 3 km away, roughly a 10-minute drive. The bus station is around 2 km from the hotel, whilst the train station is 5 km away. Colombo Airport is 140 km away, which is a 3-hour drive from the hotel.

Breakfast is on offer each morning. Guests are offered buffets for breakfast, lunch and evening meals. Lunch and dinner may alternatively be chosen from a set menu. Guests have the opportunity to book either a half-board, or a full-board stay.