The city hotel offers 82 rooms. Facilities include a bar and comfortable sitting areas which lead towards a well-maintained courtyard with a snack bar. Recently fitted with modern equipment and luxurious decoration, the newly refurbished conference centre holds from 10 to 300 persons and is perfect for all kinds of social events. Room service is also available.

The hotel is situated in the picturesque city of Chania, which has been inhabited since prehistoric times. It is around 500 m from the tourist centre and the beach, and only approximately 800 m to the city centre. The town's architecture is a mixture of Minoan, Hellenistic, Roman, Byzantine, Venetian, Turkish, ancient and modern Greek. It has a busy commercial centre, a beautiful Venetian harbour surrounded by the old town with concealed squares, and a labyrinth of narrow streets full of life and lined with charming shops, restaurants, taverns and bars. Souda Port is around 5 km away, and Chania Airport is around 10 km away.

Breakfast consists of a buffet with a great variety of warm and cold dishes, seasonal fruits, fruit salads and other items. The hotel restaurant serves traditional Cretan cuisine. Lunch and dinner are offered à la carte.