The hotel is a discreet sanctuary in the heart of the vibrant London district of Chelsea. It is an all-suite hotel offering 11 elegantly furnished period suites, born of a traditional English classicism tempered with modern touches and dedicated personal service. The hotel offers a lobby with 24-hour reception desk and check-out service, as well as 24-hour room service. Furthermore, the hotel provides a hotel safe, lift access and a laundry service.

This hotel is situated at London's most exclusive address, Sloane Street in Chelsea and Knightsbridge, opposite private gardens and a short walk from both Sloane Square (50 m) and Knightsbridge underground stations. The all-suite hotel is also just a few steps away from Harrods, Hyde Park and the Kings Road. It is easily accessible from London's main train stations and also from London's City, Gatwick (65 km) and Heathrow (25 km) airports, whether by taxi, train or limousine. There are numerous bars, restaurants and shopping facilities in the immediate vicinity.

Although there is no restaurant, a luxury of 24-hour room service is offered and delivered to the guests' suite by a traditional 'dumb waiter' service lift and served by the butler in the guests' suite. Breakfast, lunch and dinner can be provided in this manner.