The air-conditioned establishment offers 593 guest rooms and a total of 15 function rooms, ranging from the 1,663-square-metre ballroom to the hotel's smallest meeting room of 52 square metres. The hotel offers high-speed Internet access and the latest in audiovisual technology for banquets, weddings, conferences and business meetings. Further facilities include a lobby with a hotel safe, currency exchange facilities and lift access as well as a breakfast/dining room, room and laundry services and a car park (fees apply). The lobby is spacious, bright and modernly decorated

The hotel is approximately 1 km from Kobe and Sannomiya.

Guests have the choice of a wide variety of Japanese and western restaurants serving international buffets, as well as a lounge and a bar. Breakfast is served each morning and guests may select their lunch and dinner from set menus.