The hotel is well-known for its outstanding service and comprises a total of 150 rooms. The excellent facilities, the scenic view of the backwaters of Kerala, and the great service guarantee an unforgettable stay for both business travellers and holidaymakers. Facilities on offer include air conditioning, a currency exchange facility, lift access, a selection of shops, a conference room, and a bar. Dining options include the ""Treasure Trove"", ""Lagoon"", and other restaurants serving both international and the famous regional cooking.

This luxury hotel is centrally located near the business and commercial districts. It has been recognised as one of the most exclusive addresses in Cochin since its inception. Cochin airport is located around 20 minutes away.