This city hotel, which has 200 rooms in total, offers a full range of facilities and amenities specially tailored to meet the demands of its valued guests. It is air-conditioned and has a lobby with 24-hour reception, a safe, currency exchange facility and lift access. There is also a hairdressers', dining and conference facilities, as well as room and laundry services available. Small lobby with reception behind the Tapai Lounge.

The hotel is centrally located in the business district of Kota Kinabalu, less than 7 km from the international airport. Within walking distance of many government and commercial offices, shopping malls and places of interest in the city, making it the ideal place to stay for discerning business and leisure travellers.

Whether it's dining in the day or night, Cafe Oriental offers delicious oriental and western Halal food for dining indoors. Tapai Lounge is a casual place to relax and enjoy a cocktail or a light meal. It provides light refreshments and doubles up as a bar and reading lounge.