Built in 1930 and renovated in 2009, the city hotel offers guests 16 rooms in total. Guests without their own laptop are welcome to use the Internet café located on the ground floor. The lobby offers 24-hour reception and check-out services and the business centre services can also be used around the clock. The concierge will help guests with tourist information, arranging sightseeing tours of the city and the nearby area, or with arranging airport transportation. Further facilities include a hotel safe, cloakroom, café and breakfast room. For an additional fee, guests may also make use of the laundry service, car park and bicycle hire service. The lobby is small.

The aparthotel is ideally located in the old town of Krakow, only a few steps away from the Main Market Square and Kazimierz, the oldest and most entertaining district in the city, full of restaurants, bars, pubs and cafés. This excellent location allows guests to enjoy all the attractions of the city as well as fantastic shopping in the neighbourhood. Bus and train stations are around 1.5 km from the city hotel and there is a park just 400 m away. The city of Katowice is approximately 60 km from the hotel and Auschwitz is roughly 55 km away. The nearest airport is John Paul II Balice International Airport, around 11 km from the aparthotel.

A breakfast buffet is served each morning.