The hotel is a 2-storey 19th century Polish palace comprising 24 rooms. It has been meticulously restored and converted into a hotel, making it a mainstay of Krakow tourism. It features the traditional Polish custom of boundless hospitality, combining elegance, discretion and culture with the art of feasting, enjoyment and merrymaking. Built in 1895, the building has a very interesting history. This palatial residence is a valuable relic of late 19th century architecture and art; the interiors feature rich polychromes on plafonds, exquisite architectural details and handsome furnishings. Guests are welcomed into a reception hall with 24-hour check-in and check-out service. Features at this air-conditioned establishment include a hotel safe, cloakroom, lift access, a kiosk, Internet access and a car park. For drinks and dining, guests can enjoy the hotel's own café, bar and pub. There are conference facilities for business travellers, and room and laundry services are on offer. The lobby is small in size and decorated in a style in keeping with the rest of the hotel.

This historical palace hotel is situated in the city centre, in the vicinity of the most important cultural institutions and entertainment centres. The location is ideal for carrying out business affairs, getting to know the city treasures and enjoying the view of the castle walls near the Vistula river. The area also offers a varied and attractive café-bar life. The proximity of the former Jewish district Kazimierz and the Old Town enables guests to plan interesting trips and have a wonderful time face to face with history. There are links to the public transport network just 50 m from the hotel, and the train station is about 1 km away. John Paul II International Airport is about 10 km from the hotel.