This spa resort showcases 177 elegant villas, 175 deluxe rooms and 30 ocean-front residences, all surrounded by manicured tropical gardens. There are 9 dining outlets and bars. Additional facilities include air conditioning, 24-hour check-in and check-out service, currency exchange, a hotel safe, lifts, conference facilities, Internet access/WLAN and a car-park. The resort is also home to the largest kids' club in Phuket, called the Play Zone. Room and laundry services are always on offer.

The resort hotel is located on the serene Karon Beach, just 10 minutes south of Patong Beach and 45 minutes from Phuket International Airport. It is easily accessible from the main beach road.

A full range of dining options is offered in the 6 restaurants. A breakfast buffet is served daily in the Pacifica restaurant, along with a large selection of à la carte options and theme dinners.