Situated on Kuching's spectacular riverfront promenade, this city hotel is completely air-conditioned. Facilities on offer include an entrance hall with 24-hour reception, a hotel safe and a currency exchange. Guests may also make use of the on-site restaurant, and the option of room service provided. The hotel offers its guests excellent service in pleasant surroundings. It seeks to strike a balance between traditional style and modern conveniences, to meet the needs of each and every guest. There is a playground on the hotel grounds for younger guests.

The hotel is located just a 15-minute drive from the centre of Kuching. It has an excellent view over the Sarawak River and Fort Margherita, which is just a 10-minute drive away and Sarawak Museum is just half an hour away by car. It is located southwest of the airport, which is approximately 25 minutes away.

The hotel's Waterfront Cafe is a casual restaurant, which is open all day and serves a variety of local and international delicacies. Breakfast is served every morning and lunch and dinner may be ordered from a set menu.