The hotel offers its guests 150 cosy rooms, delicious Ukrainian and European cuisine, conference and meeting facilities, a business centre and also such useful and pleasant services as WLAN Internet access, secure parking and a beauty salon. Guests are welcomed to the air-conditioned hotel in a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities, cloakroom and lift access. The café, bar and restaurant provide food and drinks on site. Room and laundry services are also available. The lobby is large and modern with pale marble floor and dark wood fixtures and trims. There is comfortable seating close the the reception area and some boutiques offering local fashion and accessories.

The hotel is situated in the historic centre of Lviv, near the old park and the architectural monument from the 18th century, St. George's Cathedral. Access to public transport is around 500 m from the hotel. The bus and train stations are located roughly 7 and 3 km away, respectively.

A continental breakfast buffet is served daily, while lunch and dinner are offered à la carte. In addition, lunch can be taken as a set menu.