The charming design hotel and spa complex is an authentic experience of luxury. With a spectacular view of the Arenal Volcano, the design and construction of the hotel is one of its major attractions, with the whole main building offering services for guests. The wood used in the construction of the hotel and the rooms comes from Costa Rican wood plantations. The wood was dried and carved by hand in the facilities of the hotel. Guests are welcomed in a lobby with 24-hour reception service. There are 27 accommodation units in total. The rooms and villas are located separate from the main building and are connected by corridors that are accessible by wheelchair. Facilities at the hotel include a currency exchange, games room, café, bar and a restaurant. Wireless Internet access is available and guests can take advantage of the room and laundry services on offer. Those guests who are arriving by car may park their vehicle in the hotel's car park.

The hotel is located on the banks of a river. The area has several tourist attractions such as Arenal Volcano National Park. San Jose is approximately 350 km from the hotel.