Built in 2000 and renovated in 2004, the hotel offers a total of a single storey main building and a 2-storey annexe block with 92 rooms, of which 3 are singles and 89 are doubles. There is a lobby with a 24-hour reception, a safe, a currency exchange desk and a lift. The hotel also provides a shop, a bar, an air-conditioned à la carte restaurant with a separate non-smoking area (children's highchairs also available), an Internet terminal and bicycle hire. Room and laundry services are available as well as a car park. There is a play area for younger guests to let off steam. The hotel also has a spacious 10,000 m² garden.

This attractive hotel lies on the road to the volcano. In a short time, guests will reach public transport and nightclubs, both within walking distance. The nearest restaurants are 5 km from the hotel. The town centre is 4 km away the Fortuna de San Carlos are both 6 km from the hotel. Ciudad Quesada lies 55 km from the hotel.

A buffet service is prepared each morning, midday and evening. Lunch and dinner may be ordered à la carte or from the set menu.