This air-conditioned hotel offers 7 floors with a total of 67 rooms and features a reception desk open around the clock, a lift and a hotel safe. In addition, a TV room, a lounge with complimentary newspapers. The restaurant with a breakfast buffet is located on the first floor of the neighbouring hotel NH Imperial Playa which lies around 70 m away. Furthermore, a public Internet terminal and a car park are also available (additional fees apply). A laundry service rounds off the facilities for an added fee.

The hotel enjoys a superb location in Las Palmas, the capital of Gran Canaria, just 20 m from Las Canteras Beach and 10 minutes from one of the largest shopping centres in the city. There is a bus stop just a few metres from the hotel with regular lines and the tourist bus Las Palmas Guagua. The bus provides a useful tour around the city, pointing out the various highlights along the way. The Alfredo Kraus Auditorium convention centre is located less than 5 km away.