The hotel has 62 en suite rooms and a lobby with a 24-hour reception and check-out service, safe and lift access. Food is served in the café and restaurant and guests may also want to have a drink in the pub or bar. For those travelling on business, the hotel offers conference facilities as well as WLAN Internet access. The hotel has both room and laundry services (fees may apply) and if arriving by car, guests can make use of the car park provided.

This city hotel is situated in the heart of Wakefield, next door to Ridings shopping centre and within easy reach of Meadowhall shopping centre and Yorkshire Mining Museum, and roughly 40 km from Leeds-Bradford International Airport.