For a holiday in a place as novel as it is ancient, choose an Angsana-managed hotel. The hotel is a typical Tibetan building but with unique architecture in a 'Tibetan lamasery' style. Renovated in 2008, the air-conditioned hotel offers a total of 52 rooms. There is a lobby with 24-hour reception and check-out service, as well as a hotel safe, currency exchange facilities, cloakroom, lift access and a newspaper stand. The games room, TV lounge and children's playground (fees apply) provide for entertainment, whilst the café, bar, pub and restaurant provide dining and refreshments. The conference facilities and WLAN Internet access may be of use to business guests. Room and laundry services, a car park and bicycle hire also feature.

The hotel's secure location on the south-eastern outskirts of the city is only a 15-minute walk from the town of Gyalthang and around 3 km from Shangri-La Bus Station. It is only 5 minutes' drive from Shangri-La Airport.

Metok Pema Restaurant is named after the lotus flower, a symbol of purity. The restaurant focuses on morning and evening meals as guests typically spend the day on tours or away trekking.