The Novotel London West offers over 625 rooms and is the second largest conference hotel. Facilities and services include: a 24-hour reception, room and laundry service, non-smoking rooms, 2 restaurants, a café, a bar and a pub. Wireless Internet access in public areas. Guests, with cars, may use the hotel's own car park (additional cost). The lobby is very large with plenty of seating, and is located on the first floor. There are weekly exhibitions of art on display in the lobby which is ideal for this due to the excellent lighting.

Located in western London, this hotel is near the Hammersmith underground station, which is on the Piccadilly line running directly to Heathrow airport and Piccadilly Circus. The city centre is only a stone's throw away and within walking distance of the hotel are restaurants, bars, entertainment venues and public transport networks.