Completely renovated in 2002, this hotel consists of a total of 366 rooms on 11 floors, of which 78 are doubles and 13 are suites. The facilities include a lobby with a 24-hour reception, a hotel safe, a currency exchange desk, a cloakroom, a hairdressing salon, 11 conference rooms, lifts as well as a garage and car parking facilities. Dining options include Pavilion Bar and Minsky's New York Deli. Further facilities include a public Internet terminal, 24-hour room service and laundry services.

This grand hotel is centrally located with a view of Regents Park and Lord's Cricket Stadium. Plenty of shops as well as pubs are easily reached in a number of minutes (400 m). The biggest tourist attractions in London's West End are also only a short drive away. From St John's Wood tube station, which is approximately 500 m from the hotel, it is just 5 minutes to Baker Street and the world-renowned wax museum, Madame Tussaud's. Marylebone and Paddington stations are close by and offer connections with the Heathrow Express. A bus stop is available in front of the hotel which goes to the city centre in 5 minutes.

A breakfast buffet is available to hotel guests every morning. At midday and in the evenings meals may be chosen from the set menu on offer.