This city hotel was renovated in 2003 and offers 124 rooms in total spread across 2 floors. It is air-conditioned and has a lobby, 24-hour reception, hotel safe, currency exchange facility, a bar, full-service restaurant, lounge, games room, as well as room and laundry service. In order to satisfy the corporate traveller's needs the hotel also has 9 conference rooms and 2 ballrooms. For guests' convenience high-speed Internet/WLAN access is offered in the lobby, restaurant, lounge and business centre. Several parks offer playgrounds for kids.

In between Toronto and Michigan, the hotel is located just off Highway 401, at the corner of London's main street, Wellington Road. Restaurants, bars, nightlife and shopping opportunities can all be found in the immediate vicinity. It is 15 minutes south of Downtown London/North London and 20 minutes north of St. Thomas. Outside the hotel, the city of London offers different activities for citizens and out-of-town travellers. The John Labbatt Centre, home of the London Knights and host to several concerts and events during the year, Museum London, Richmond Row and London's Grand Theatre provide different activities for Londoners and visitors alike. The Grey Hound Station is about a 15-minute drive away.

Breakfast is served as a continental-style buffet, while lunch is available à la carte. Dinner is offered à la carte or from a set menu.