The hotel has 187 rooms divided into music-themed areas, as well as a large auditorium, dozens of rooms for meetings with conference facilities, restaurants, shops, a totally up-to-date spa and grounds for enjoying all kinds of sports. Guests are welcomed to the air-conditioned establishment in a lobby with 24-hour reception and check-out service. Further facilities on offer to guests include a hotel safe, currency exchange facilities, a cloakroom, lift access and a newspaper stand. Guests may also make use of the hairdressing salon, games room, TV lounge, children's playground and kids' club. Snacks and beverages are provided in the café, bar, pub and disco. In addition, Internet access, room service, laundry service, a car park and bicycle hire are available. The lobby is large, tastefully decorated with high standard traditional furnitures and with easy access to a terrace facing the valley. In the lobby area a well furnished american bar is also available.

The hotel is located in the heart of Garfagnana near Castelvecchio Pascoli and just a short distance from Tuscany cities of art - Barga, Florence, Pisa and Lucca. Set in green parkland, it extends over 2,000 hectares of woods and meadows. Galileo Galilei Airport is situated at a distance of approximately 60 km and Peretola Airport is roughly 110 km.

Buffets are served at all meal times, whilst lunch and dinner may alternatively be selected à la carte.