Facilities available to guests at this hotel include a lobby, casino and conference facilities. High-speed wireless Internet access is available 24 hours a day. The lobby is large in size with elegant marble flooring and a central chandelier.

The hotel is situated in the centre of Taipa's and reaching the property from practically any point in Macau is very convenient. The hotel provides for every guest's needs, to ensure a relaxing stay in Macau. From central Taipa, guests will enjoy easy access to all important places, be it Portas de Cerco (Macau-China border) in the northern part of the main city or Hac Sa Beach at the south-eastern end of Coloane Island, not to mention the hotel's very close proximity to Co-Tai, which is being developed to become the Las Vegas of the East.

The hotel offers three dining options; Kuan I Hin Chinese Restaurant, the Valencia Restaurant and Cherrie's Corner. In Kuan I Hin Chinese Restaurant, guests can enjoy the many local and regional Chinese specialties and dim sum. The Valencia Restaurant offers the comfort of fine dining at the best value-for-money prices. It serves international cuisine including Asian specialties. For great coffee, delightful snacks and high-tea specials, Cherrie's Corner offers the best treats. Breakfast is served each morning and lunch and dinner are available from set menus.