The hotel was completely renovated in the year 2000 and offers a total of 132 rooms on 8 floors. There are 11 single rooms and 121 doubles. Various facilities are available to guests including a vast foyer with lifts, safes, a currency exchange desk as well as a 24-hour reception. There is also a TV room, a boutique, a café, a cosy bar, a pub and an air-conditioned à la carte restaurant with non-smoking area. Guests may make use of the Internet access, room and laundry services. Many public transport links are to be found in the surrounding area. The lobby is very large, with a cafe and a comfortable seating area. The public areas are impressive, modern, and well lit.

This elegant luxury hotel is ideally situated directly on the lively Gran Via, opposite Plaza España. Countless shopping and entertainment venues, as well as some of the city's best tourist sights, are within walking distance of the hotel, or may easily be reached by making use of public transport.