Guests may make use of the spacious foyer with lifts, hire safes and 24-hour reception desk. Business guests may make use of the conference room and the public Internet terminal and room and laundry services are on offer. The lobby area is small in size yet offers a comfortable seating area. The decoration is classical in style.

This hotel is centrally located at the heart of Madrid, close to a wide selection of shopping and entertainment venues as well as the Puerta del Sol, Plaza Mayor and the Palacio Real. Further tourist sights can easily be reached by making use of public transport and Atocha train station is approximately 20 minutes walk from the hotel.