The city hotel was built in 1953 and was completely renovated in 2001. It consists of a total of 214 rooms on 7 floors. The hotel's facilities include a pleasant lobby with a 24-hour reception, a conference room, a cloakroom, lifts, a hairdresser's salon, a car park and a garage for an additional fee. Dining options include a café, an inviting bar and 2 air-conditioned restaurants ("Epoque by Meliá" a la carte and "El restaurante del Fenix" for breakfast) each with a separate non-smoking area. In addition there is an Internet terminal, room service, laundry service as well as medical assistance available. The welcome area is superb. A round room is decorated with marble floors and squared columns all around. Right in the centre a magnificent round golden table and above the table a crystal lamp which hangs from the marvellous vaulted ceiling.

The hotel is located in the very heart of the city, just a few minutes from the National Library, the Retiro Park, the National Archaeological Museum and a short walk from the "Triangle of Art" formed by the Prado, Reina Sofía and Thyssen Museums. The location is also perfect for exploring the stylish stores along Goya, Serrano or Velázquez Streets. The very best in leisure is right on the hotel doorstep, a perfect complement to the grand diversity of theme parks, nightlife and other attractions offered by such a modern, cosmopolitan city as Madrid.