The hotel consists of 87 rooms on 5 floors, of which 12 are singles and 71 are doubles, as well as 4 suites. The hotel's facilities include a lobby with a 24-hour reception, a safe, a currency exchange desk, lifts, a conference room and a car park (fees apply). Dining options include an inviting cafe and an air-conditioned, a  la carte restaurant with highchairs for infants. Further facilities include Internet access (fees apply), room and laundry services as well as medical assistance. Smoking is not permitted in any part of the hotel.

The hotel is located in the centre of Manchester overlooking Piccadilly Gardens, only 5 minutes' walk from Piccadilly rail station and close to bus and taxi stations. It is near to the junction of Piccadilly, Portland and Newton Streets.

Guests are invited to serve themselves from the breakfast buffet. For lunch guests may select dishes from the set menu.