This city hotel is ideal for business travellers and holidaymakers alike and has been recently renovated and refurbished (2009). It comprises a total of 343 rooms including 80 singles and 5 junior suites. Facilities on offer to guests include a lobby area with a 24-hour reception and check-out service, a hotel safe, a currency exchange facility, a cloakroom and lift access. There is a café, a restaurant and meeting facilities which include conference rooms that can hold up to 600 persons, a ballroom, banqueting facilities, meeting rooms for small groups and high-speed Internet access. They can also take advantage of the room and laundry services. There is a car park and covered garage parking available onsite free of charge. An airport shuttle is available for an additional fee.

This hotel is located in the heart of Porlamar, a city on the tourism destination of Isla Margarita. Guests will find shopping centres, banks, entertainment venues and casinos nearby. The hotel is located 50 m from Avenida 4 de Mayo, close to the financial centre and 11 km from the International Airport of Santiago Mariño.

Guests may select their breakfast from a buffet and the midday and evening meals may also be enjoyed in buffet form or à la carte.