Renovated in 2003 and situated on the beach, this hotel has a total of 469 rooms, spread between a 17-storey main building and three neighbouring buildings. Amongst the air-conditioned hotel facilities count a foyer with 24-hour reception, lifts, a currency exchange counter, a cloakroom and hotel safes. Also on offer are a small supermarket, shops, a hairdressing salon, La Pergola auditorium, a TV room and WLAN. There is also a dining room, a lobby bar, a very famous nightclub and a conference room. Dining option includes a buffet restaurant with terrace seating and sea views, an international gourmet restaurant El Alcaza as well as a snack bar on the beach. Room and laundry services are also available as well as a kids' club, launderette and medical assistance. Use of a car park and garage is also available.
The beach hotel is approximately a 15-minute drive from the centre. The tourist centre, Zona Dorada, the aquarium and the coastal road are all only 5 minutes away. Mazatlán airport lies around 30 minutes away by car.
It is also possible to book an all-inclusive stay.