Having been built in 1942, the hotel has a history of many years. It is characterised by a Californian construction style and has a total of 140 rooms. Renovated in 2008, the hotel offers a warm service in its restaurants, coffee bar and Internet room with WLAN. Furthermore, it is characterised as a traditional, family hotel. Guests are welcomed in the lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities and cloakroom. Further amenities include a hairdressing salon, auditorium, bar, pub, disco and conference facilities. Room and laundry services, a car park and garage are also provided.

The hotel is strategically located in the heart of the cultural and historic area of Medellin and enjoys quick access to public transport. In addition, it is situated 45 minutes from Jose Maria Cordova Airport and 10 minutes from the Main Square Convention Centre.

The hotel offers full American breakfast. Guests can book a half-board stay. Buffet, à la carte and set menu options are served during lunch and dinner.