Built in 2009, the hotel has 168 rooms, 4 multi-functional halls, a lobby bar, a restaurant, a café and currency exchange facilities. Further convenient facilities include 24-hour reception and check-out service, a hotel safe, a cloakroom, lift access, room service, a laundry service and a car park. WLAN Internet access is available for a fee.

The hotel is located on the avenue El Poblado, several metres away from shopping centres amidst a financial and commercial district of the city. The bus station is a 2-minute walk away and the train station is about 1 km from the hotel.

A breakfast buffet is served each morning.