Renovated in 2006, this high-quality, air-conditioned hotel has all the characteristics needed to satisfy even the most demanding international guests. It is ranked among the best in the world for service, making it the ideal place to stay in Medellín. There are 84 rooms, and guests are welcomed into a reception hall with 24-hour check-in and check-out service. Facilities include a hotel safe, currency exchange, cloakroom, lift access and a car park. For dining and drinks, guests can enjoy the hotel's own café and restaurant. There are conference facilities on site, and room and laundry services are on offer as well. For a fee, guests can make use of the hotel's WLAN Internet access.

The hotel is located in the exclusive sector of El Poblado, next to the Oviedo Business Centre, and offers all the modern comforts of the international hotel industry. For guests' convenience, there is a bus stop just in front of the hotel, and restaurants, bars and clubs are within 500 m.

A continental breakfast buffet is served daily. Lunch is also available in the form of a buffet, or guests may order their midday meals à la carte. Dinner may be ordered à la carte or from a set menu.