The hotel offers all the luxuries of a city hotel, and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe and lift access. Further facilities include 24-hour room service (fees apply), a bar, cafe, on-site car parking (charges apply), broadband and wireless Internet access in public areas, and a guest laundry service (fees apply).

The aparthotel is conveniently located on St. Kilda Road and only minutes from Melbourne's central business district. The hotel is just around the corner from Albert Park Lake and is within easy access to the retail, cafe and restaurant precincts of St. Kilda, Chapel Street and South Yarra.

At Citro Heritage restaurant in Melbourne, there is something for everyone. A contemporary bar and restaurant located within a beautifully restored heritage listed building, it offers an eclectic blend of Asian-inspired and Australian classic dishes prepared with the freshest of produce that changes with every season.