The hotel features 547 rooms and suites, as well as 5 meeting rooms at the disposal of its business travellers. Guests are welcomed into the air-conditioned building by a foyer, room and laundry services are also available. Guests arriving by car may wish to take advantage of the parking facilities.

The hotel is located at the top end of prestigious Collins Street in the heart of Melbourne's central business, shopping, theatre and restaurant district and is within walking distance of public transport and many of Melbourne's tourist attractions. Additionally, it is just 30 minutes' drive from the Melbourne Airport. A wide range of activities around Melbourne include shopping, skiing, vineyard tours, museums, and a Casino just a short stroll away from the hotel.

There is a restaurant and a lounge in the hotel.