This air-conditioned hotel offers 82 quality accommodation units in the heart of Melbourne. It also has a conference room that is suitable to host meetings or other events and business guests can utilise the services of the business centre. Further facilities include a lobby with a hotel safe, lift access, a dining room, and both room and laundry services.

The city hotel is situated at Bourke Street Mall across the street from the General Post Office. Guests can enjoy shopping at nearby shopping centres such as Royal Arcade, Bourke Street Mall and The Block Arcade, located less than 200 metres away. At leisure, guests can visit notable landmarks of Melbourne, such as Manchester Unity Building, Victorian Arts Centre, Melbourne Town Hall and ANZ Banking Museum. Other nearby places of interest include Luna Park (6.2 km away), Federation Square and St. Paul's Cathedral (both 500 m away), Eureka Tower (800 m away) and the Royal Botanic Gardens (2 km away). Melbourne International Airport is located approximately 18 km from the property.