The marble-floored lobby hints at the establishment's previous life as a historical bank building. This popular city hotel, set in the restored 5-storey building dating to 1902, enjoys a central location in the business district of Melbourne. It is air-conditioned and comprises a total of 190 guest rooms. Facilities on offer include an entrance hall with 24-hour reception, lift access, a café, a bar, a restaurant, conference facilities, Internet access and a WLAN access point (charges apply). For an additional fee room service and car parking are also available.

The hotel is in close proximity to a plethora of public transport options in CBD, across from Southern Cross Train Station. It is within a short walk from Crown Casino, Rialto Towers Observation Deck, Melbourne Aquarium, Etihad Stadium, Docklands restaurants and the exhibition centre.

At Founders Restaurant, breakfast is available seven days a week. There is a choice of à la carte or buffet meals (surcharges for both). At Vault Café a continental breakfast is available seven days a week (surcharge). 5 Shillings Cocktail Bar is open seven days a week, from mid-afternoon to night, and serves cocktails and light snacks. Platform 66 is open seven days a week, from afternoon to late night and also serves light meals. There is a public bar with liquor shop attached.