This familiar hotel is designed in a picturesque Mexican style with a total of 73 rooms and was renovated in 2006. Facilities include a reception, a safe, lifts, a café and a currency exchange. Guests may also take advantage of the shops, function rooms, car rental, travel agent, medical assistance, room service and laundrette. Colonial restaurants with a bar service offers various specialities.

This hotel is located just a few steps away from the old Plaza Principal. It is surrounded by building designed in a colonial style. Mérida international airport lies just 15 km from the hotel.

Guests may serve themselves from the buffets at breakfast and for their midday meal. At lunchtime and in the evenings, guests may also choose to select dishes from the menu, or take the à la carte option.