This air-conditioned hotel was renovated in 2005 and includes a total of 5 floors with 64 rooms, of which 2 are luxury suites. The lobby comprises lifts, a 24-hour reception, a hotel safe (for an additional fee), a currency exchange counter and a cloakroom. Guests may enjoy spending time in the Belvedere bar and the Versalles air-conditioned restaurant serving delicious traditional and international dishes. Facilities on offer include 3 conference rooms (with a capacity of up to 230 people) featuring air conditioning and the appropriate equipment. The hotel additionally offers secretarial services, a fax facility, computer and copying amenities as well as room service, laundry services (for an additional fee), babysitting services (pre registration required), an ice cream machine and free car parking.

This hotel is situated five minutes from the historical centre and close to several parks, shops and tourist sights such as the cathedral, Mercado de Artesanias and Parque Zoológico Centenario. The centre of Colonia Centro and links to the public transport network are just 800 m away, and restaurants, clubs and bars are also to be found within 800 m of the hotel. The airport is situated around 10 km from the hotel. The beach of Puerto Progreso is 36 km away and it is about 320 km to the tourist centre of Cancun.