The hotel is one of the "Leading Hotels of the World" and has received Four Diamond Status with the AAA. It has 489 luxury rooms with elegant decor. The rooms include a spacious bathroom with bathtub and shower. Rooms and suites for non smokers and disabled people. There is a Royal Service floor with private check in and check out, an exclusive lounge for breakfast, hors d'oeuvres (small canapés) and drinks and access to wireless Internet, as well as a pillow menu in the rooms, access to high speed Internet and 24 hour room service. The services and facilities include a florists, a jewellery shop, a travel agents and a Spa. There are halls for meetings and banquets for up to 700 people.

Location: the hotel is situated in Mexico City. It is close to government and finance offices and thanks to its location it is an ideal place for people travelling for business or pleasure.