The luxury, extravagant, comfortable hotel overlooks the turquoise Caribbean Sea and its wonderful white sand. The hotel focuses on family holidays or relaxation as it is far from the noise of the city. Built in 2010, the air-conditioned establishment comprises 150 guest rooms and welcomes guests in a lobby with 24-hour reception and check-out services. Facilities on offer to guests include a hotel safe, currency exchange facilities, a cloakroom, lift access, a children's playground, kids' club, café, bar and restaurant. For additional fees guests may take advantage of the wireless Internet access and laundry service. Room service offers additional convenience.

The hotel is located about 25 minutes north of Cancun's hotel zone. Looking west out over the Caribbean to Isla Mujeres, Playa Mujeres is the mainland portion of the Isla Mujeres municipality. It is 30 minutes from the airport.

A continental breakfast buffet is served each morning. Buffet, à la carte and set menu dining options are offered for lunch and dinner.