This hotel comprises 176 rooms spread over 3 floors. Hotel facilities include a lobby with a reception, a cloakroom, a hotel safe and a public Internet terminal. Various conference rooms, a perfumery and car hire services also feature within the hotel. Dining options include a bar and an air-conditioned restaurant with a non-smoking area. Room and laundry services round up the offerings at this hotel and those arriving by car may make use of the car parking and garage facilities.

This modern hotel is situated on the main road in the leisure area of Chetumal just a few minutes walk (700 m) from the beach. The centre with its array of shops, bars, restraints and exciting nightlife venues is extremely close by. The Government palace is especially worthy of a visit. A stop for public transport is roughly 50 m from the hotel and the local airport is also nearby.

Guests are invited to serve themselves from the breakfast buffet.