The hotel is set in an ex-hacienda. It comprises a total of 45 guest rooms and features all the essential services, as well as the right atmosphere, for rest and recreation. The lobby includes a 24-hour check-out service, hotel safe and currency exchange facilities. There is a TV lounge on site and dining options include a café, bar and restaurant. WLAN Internet access is available and room and laundry services are provided. Guests arriving by car can leave their vehicles in the nearby car park.

This charming hotel is situated some 300 metres from the ruins of Chichen Itza. The centre of Piste is just 1 km away and guests will find pubs, bars, restaurants, a park, tourist attractions and public transport links within 1 km of the hotel. The cities of Valladolid and Merida are 40 and 120 km away respectively and Chichen Itza Airport is some 12 km from the accommodation.

A continental breakfast is served daily, whilst midday and evening meals are available from an à la carte or set menu. An additional buffet is provided at lunchtime. The hotel offers both half and full-board stays and drinks are included in these deals.