This 5-storey hotel comprises a total of 165 spacious, comfortable rooms of which 2 are elegant suites and several rooms have been adapted for use by disabled guests. Guests may access the hotel gardens where there is a pond or dine in the Restaurant Martins (room service available). Further facilities include conference rooms, a business centre, WLAN in the public areas, a banqueting service and a centre for long-distance calls. There is a 24-hour security service as well as fire prevention amenities (smoke detectors, fire extinguishers, fire alarms). There is a laundrette to make use of as well as a porter service and childcare service. Younger guests may let off steam in the playground. There is a covered car park for those arriving by car.

The hotel is located at the first roundabout passing the stand of the road-Silao Guanajuato, just 2 min away from the Bajio International Airport, only 8 min from the historical centre and 15 min from the industrial parks.

Guests may make local calls and check their emails for free.