The building was erected in 1968 in modern Mexican style and was renovated in 2006. It comprises 97 rooms over 6 storeys. The air-conditioned establishment welcomes guests in the foyer with its 24-hour reception desk, currency exchange facility, lifts, hotel safe and cloakroom. The Luz restaurant offers guests Mexican specialities. Furthermore, guests are invited to take advantage of the café, the gardens, conference rooms, the car rental service, a secretarial service, fax machine, childcare, travel agency, Internet access (WLAN), room and laundry services, a medical station and parking facilities.

This hotel is situated around a 2-minute drive from the centre of Mérida. The beaches of the Gulf of Mexico are 30 km away and it is 90 km to Uxmal. It is a 15-minute journey to the international airport.

Breakfast is offered to guests every morning. Lunch and dinner may be taken à la carte or as a set menu.