This hotel is exclusively designed for the business traveller. There are 194 suites available, as well as 7 meeting rooms for social and business events, a business centre (with photocopiers, fax machines and computers with WLAN/Internet access), and a restaurant and bar. Further facilities on offer to guests include lifts, a hotel safe, disability-friendly facilities, a tobacconists, wedding-related services, shops, room and laundry services and a concierge. The hotel also offers guests transportation and car rental facilities and there is a currency exchange facility. Parking and a garage are available for those arriving by car and the younger guests will enjoy the children's playground.

This hotel is located 5 minutes from the business and commercial centre of Santa Fe. The internationally renowned University of Latin America is only a few steps from the hotel. The Paseo de la Reforma is 9 km away, where guests can visit the Museum of Anthropology, Chapultepec's Castle and the National Theatre. Guests will find shopping venues 2 km away and links to the public transport network 4 km from the hotel. Mexico City International Airport is only 25 km away.

The hotel features the Cardon Restaurant, which serves national and international specialities accompanied by live music. Later, guests can enjoy the casual ambience of the lobby bar Kactos.