Located on the Yucatán Peninsula, the hotel comprises a main building and bungalows with 1-3 floors. Refurbished in summer 2004, the hotel has a 25,000 m² garden and is only 3.5 km from the beach (free shuttle). With 300 guest rooms, the hotel features a hotel safe, newspaper stand, kids' club, 3 bars, a disco and a restaurant. Guests may make use of the Internet access (for a fee).
The hotel is located on the Yucatán Peninsula, 2 km from Playa del Carmen and a shopping centre. It is 56 km from Cancún International Airport.
A continental breakfast buffet is served each morning. Lunch and dinner are also served buffet style, whilst dinner may alternatively be selected à la carte.