The charming eco hotel offers the Gourmet Inclusive package with modern and spacious facilities as well as a warm and sophisticated décor. The spa complex also offers activities and unlimited services. The air-conditioned hotel welcomes couples, families and groups of friends of all generations to enjoy an unforgettable stay. With 438 rooms in total, the hotel welcomes guests in a lobby with 24-hour reception and facilities include a hotel safe, currency exchange, a cloakroom and lift access. Further facilities include an auditorium, games room, TV lounge, kids' club, bar and restaurant. Guests may also take advantage of the conference facilities, WLAN Internet access (fees apply), room service, laundry service (fees apply) as well as the car park.

Located on Petempich's beautiful bay on the Riviera Maya, Mexico, the family-friendly beach hotel is located only 20 minutes from Cancún's international airport, 25 minutes from the centre of Cancún and 35 minutes from Xcaret and Playa del Carmen.

The hotel has 6 different restaurants, each with its own speciality. À la carte options are available for lunch and dinner and guests may also select their lunch from a set menu. The hotel offers all-inclusive packages.