The hotel architecture captures the essence of Mayan culture with wide spaces and paths adorned with fountains, surrounded by jungle, mangrove swamps and exotic gardens. Facilities include: lobby with 24-hour reception, Internet access (fees apply), restaurants, bars, newspaper room, events and function room, transfer between the airport and the hotel, travel agency and wedding facilities. Room service is also available for an extra charge. The hotel is an adult-only hotel and accepts teenagers in the resort from the age of 16 upwards (sharing a suite with their parents).

This beach hotel is located in the Riviera Maya, only 20 minutes from the international airport and 35 minutes from the city of Cancun.