This city hotel has a lobby, a work area for business guests featuring WLAN access and ocean views, a meeting room on the ground floor at the side reception with executive services, and a restaurant with TV and surround sound. It is air-conditioned and has 24-hour reception, 24-hour check-in/check-out service, a hotel safe, currency exchange facility, cloakroom, lift access, café, Internet access, as well as room and laundry services. Parking facilities are available to guests arriving by car in the form of a car park and two parking garages. The hotel offers 24 comfortable suites spread over 6 floors.

The hotel is located in Boca del Río, near entertainment centres and the biggest restaurants in Veracruz. It is only 15 minutes from the airport and a few minutes from the beach. El Acuario, the Plaza las Americas, Plaza Mocambo, Malecona and WTC are all just a short drive away.

Breakfast is available as a continental-style buffet, while lunch and dinner are available à la carte.