Renovated in 2006, the hotel offers an attractive design and comprises a total of 80 guestrooms spread over 6 floors, including three junior suites and seven studios. Guests are received in the lobby of this city hotel with a 24-hour reception, a lift, a safe and a cloakroom. Further facilities include a restaurant with highchairs available for children as well as a public Internet connection. The hotel also has its own café, theatre, bar, and dining room. Moreover, guests may take advantage of the several banqueting and meeting rooms, a dry cleaning service, a travel agent, a car hire service, and parcel and courier facilities. Guests may also make use of the room and laundry services, and those arriving by car may make use of the car park,

This hotel in colonial style is located in Xalapa and is only one block from the Caxa central bus terminal as well as five minutes on foot from the historic centre of the city. Guests will reach the MIX, the Interactive Museum of Xalapa, in about 500 m, while a range of shops and restaurants lie 1 km away. Xalapa cathedral and the central square are located 1.5 km away, the Museum of Anthropology 2.5 km, and Xalapa airport some 8 km from the hotel. It is about 120 km to the city of Veracruz Puerto, to the beach, and to Las Bajadas airport.

Lunch and dinner may be taken à la carte or as a set menu. It is possible to book a half-board, full-board or all-inclusive stay.