This family-friendly hotel features a bold new contemporary look from lobby to penthouse, offering newly redecorated banquet facilities, 309 refurbished guest rooms, and a Signature Club floor with a private lounge for breakfast and cocktails. The 9-storey establishment was renovated in 2008 and is fully air-conditioned. Guests are welcomed into a lobby with 24-hour reception and check-out service, hotel safe and currency exchange facilities. On-site facilities include lift access, a hairdressing salon, café, bar, restaurant and conference facilities. WLAN Internet access is provided, and room and laundry services are available. Guests arriving by car can leave their vehicles in the nearby car park. This hotel participates "Green Partnership Program".

This city and business hotel is situated in the heart of the bilingual city of Moncton, a city known for its genuine hospitality, intriguing sites and colourful history. Located just minutes from the warmest waters north of Virginia, the hotel offers an exciting opportunity to explore Moncton's cultural delicacies and natural splendours. It lies within close proximity to the Moncton Coliseum Complex and the Tim Hortons 4-Ice Centre. Guests will find transport links within 100 metres of the establishment, whilst shops can be found around 2 minutes away by car. Nearby attractions include Petitcodiac River, Parlee Beach, the City Hall, Magic Mountain Water Park, Moncton Market and Fundy National Park, which is approximately 90 minutes from the accommodation by car.

The Windjammer remains one of only two CAA Four Diamond restaurants in New Brunswick. Guests can experience TRIIIO, the exciting new restaurant and lounge, or the bright new Le Café for on-site dining, take-away and online ordering. A continental breakfast buffet is served daily in the hotel breakfast room.